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Jan 12 min read

Bringing in the New Year with a Customer-Minded Focus

12

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The Power of Employee Feedback: How It Drives Great Customer Experiences

Nov 6, 20243 min read

The Power of Employee Feedback: How It Drives Great Customer Experiences

7

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The Hidden Power of Training: How Employee Development Fuels Exceptional Customer Experience

Oct 7, 20243 min read

The Hidden Power of Training: How Employee Development Fuels Exceptional Customer Experience

22

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How to Effectively Handle Negative Social Media Criticism as a Business

Aug 22, 20243 min read

How to Effectively Handle Negative Social Media Criticism as a Business

14

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The Ripple Effect: How Poor Leadership Undermines Customer Service

Jul 25, 20242 min read

The Ripple Effect: How Poor Leadership Undermines Customer Service

16

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Why Some employees don't seem to care...

Jul 4, 20243 min read

Why Some employees don't seem to care...

4

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Leveraging Technology: Enhancing Client Experience and Convenience

Jun 29, 20242 min read

Leveraging Technology: Enhancing Client Experience and Convenience

4

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Jun 23, 20242 min read

Empathy in Healthcare: Understanding the Patient Experience

39

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CX: A guide to problem solving & conflict resolution

Jun 19, 20242 min read

CX: A guide to problem solving & conflict resolution

8

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Jun 2, 20242 min read

Building Rapport: Key Strategies for Meaningful Connections

11

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May 23, 20242 min read

The art of effective communication

6

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May 15, 20243 min read

Mastering the Art of Handling Customer Complaints: A Guide for Businesses

41

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May 13, 20242 min read

Building Great CX

93

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Apr 23, 20242 min read

Elevate your CX

33

0

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